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Alternative Current Electric, LLC ("Company," "we," "us," or "our") operates the website alternativecurrentelectric.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Website, request electrical services, communicate with us, or otherwise engage with our services.

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1. Information We Collect

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We may collect the following types of information:

• Personal Information: Name, email address, phone number, service address, mailing address, and other contact information you voluntarily provide.

• Customer and Service Information: Information related to service requests, estimates, appointments, electrical projects, invoices, payments, and customer accounts.

• Business Information: Company name, job title, business address, and professional contact information when working with commercial customers, contractors, vendors, or other business partners.

• Technical Information: IP address, browser type, operating system, device information, and Website usage data collected through cookies or similar technologies.

• Communication Information: Information you provide when contacting us by telephone, email, website form, text message, or other communication methods.

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2. How We Use Your Information

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We may use information we collect to:

• Provide, schedule, manage, and improve our electrical services.

• Prepare estimates, proposals, invoices, and other service-related documentation.

• Communicate regarding appointments, service requests, project updates, estimates, invoices, and customer support.

• Respond to questions, inquiries, and requests.

• Send service-related text messages and notifications when you have provided appropriate consent.

• Process payments and maintain business records.

• Improve Website performance, usability, customer experience, and security.

• Prevent fraud, misuse, or unauthorized activity.

• Comply with applicable legal and regulatory obligations.

• Enforce our agreements and protect our legal rights.

• Send marketing or promotional communications when permitted by law and where appropriate consent has been provided.

You may opt out of marketing communications at any time.

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3. How We Share Your Information

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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that facilitate the delivery of our text messages as necessary to provide the messaging service.

We do not sell your personal information.

We may share information with:

• Service Providers: Vendors and service providers that assist us with website hosting, communications, scheduling, payment processing, accounting, customer management, analytics, information technology, and other legitimate business operations.

• Legal and Compliance Purposes: We may disclose information when required by applicable law, regulation, subpoena, court order, or other legal process, or when reasonably necessary to protect our Company, customers, employees, property, or legal rights.

• Business Transfers: Information may be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Service providers receiving personal information are permitted to use that information only as necessary to provide services to Alternative Current Electric, LLC or as otherwise permitted by applicable law.

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4. SMS and Text Messaging

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When you provide your mobile phone number and consent to receive text messages from Alternative Current Electric, LLC, we may send messages relating to your inquiry or customer relationship with us.

Messages may include:

• Appointment confirmations and reminders.

• Scheduling information.

• Technician arrival or service notifications.

• Estimate or proposal updates.

• Project and service updates.

• Invoice or payment-related notifications.

• Customer service communications.

• Other communications related to services you requested.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing goods or services from Alternative Current Electric, LLC.

Mobile opt-in information and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

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5. Cookies and Tracking Technologies

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Our Website may use cookies and similar technologies to operate the Website, understand how visitors use it, improve functionality, and analyze Website performance.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

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6. Data Security

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We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure, and we cannot guarantee absolute security.

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7. Data Retention

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We may retain personal information for as long as reasonably necessary to provide our services, maintain customer and business records, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

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8. Your Rights and Choices

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Depending on applicable law and your location, you may have certain rights regarding your personal information, including the ability to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Opt out of marketing communications.

• Withdraw consent for certain communications.

• Opt out of SMS communications by replying STOP.

We may need to verify your identity before processing certain privacy requests.

9. Third-Party Links

Our Website may contain links to websites or services operated by third parties.

Alternative Current Electric, LLC is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

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10. Children's Privacy

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Our Website and electrical services are not directed toward children under the age of 16.

We do not knowingly collect personal information directly from children under 16. If we learn that such information has been collected, we will take reasonable steps to delete it.

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11. Updates to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.

When changes are made, the revised Privacy Policy will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.

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12. Contact Us

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If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Alternative Current Electric, LLC
320 Division Ave., Unit D
Ormond Beach, FL 32174
Phone: (386) 281-0139
Website: alternativecurrentelectric.com